Educational Qualifications :
Bachelor's degree in business, finance, computer science, or a related field
1-2 years of experience in a banking operation, customer service, or related role,
Skills :
Excellent communication and interpersonal skills, with the ability to effectively interact with customers and internal stakeholders. •
Proficiency in documentation and report writing,
Strong analytical and problem-solving skills. •
Knowledge of regulatory requirements and industry standards related to branchless
Responsibilities :
Assist in the implementation and maintenance of branchless banking and open banking services, ensuring compliance with regulatory requirements and industry standards.
Act as a primary point of contact for branchless banking and open banking-related inquiries
providing prompt and accurate information to customers and resolving their issues effectively.
Prepare regular reports on branchless banking and open banking performance, including transaction volumes, user trends, and system up time, highlighting key insights and recommendations.
